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Thank you for visiting our website and for considering our house cleaning services. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when you use our website and services.
Information Collection and Use
When you visit our website, we may collect certain personally identifiable information, such as your name, email address, and phone number. We may also collect non-personally identifiable information, such as your browser type, IP address, and pages you visited on our website.
We use this information to provide our services to you, to communicate with you about our services, to personalize your experience on our website, and to improve our website and services.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. We may share your information with trusted third-party service providers who assist us in providing our services to you, but these parties are required to keep your information confidential.
We may also disclose your information if required by law, or to protect our legal rights or those of others.
Data Security
We take reasonable measures to protect the security of your personal information when you use our website and services. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure
Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you on our website or by email.
Contact Us
If you have any questions about this Privacy Policy or our website, please contact us at lorhanyhousecleaningservice@gmail.com
By using our website and services, you consent to our Privacy Policy.
At Lorhany’s Cleaning Services, our top priority is customer satisfaction. If for any reason you are not completely satisfied with our cleaning services, please contact us within 24 hours of the cleaning, and we will send a professional back to your home or office to redo the areas you are not happy with. We stand behind the quality of our work and strive to exceed your expectations with every cleaning.
Please note that we cannot guarantee satisfaction for any requests made after 24 hours of the cleaning. We encourage you to inspect your home or office after the cleaning is completed and let us know of any issues as soon as possible. Our team will do everything possible to ensure that you are satisfied with our cleaning services. Thank you for choosing Lorhany’s Cleaning Services!
Our company understands that unforeseen things happen, and that occasionally you may need to cancel the cleaning service. For this reason, we respectfully request that cancellations be made at least 48 hours in advance. We created this policy to better meet the demands of all our customers. When cancellations are made close to the cleaning time, other customers miss the opportunity to clean their home.
For this reason, if we do not receive a call or text message with the agreed upon time, there will be a $50 charge on your next scheduled cleaning. Thank you in advance for understanding the policy we have instituted. We are happy to serve you.
At Lorhany’s Cleaning Services, we offer a range of additional services to complement our regular cleaning offerings. Of course, you should order a deep clean at least once a year to reach all points of your house, but you can order an extra service where you think need to be cleaned during your regular cleaning.
To schedule any of these additional services, please contact us in advance so we can ensure that we have the necessary resources and time to complete the job to our high standards. Prices for extra services may vary depending on the scope of the work and the amount of time required.
We understand that plans can change, and we will do our best to accommodate your scheduling needs. However, we recommend at least 24 hours notice for any cancellations or rescheduling of extra services, or at least at the beginning of the job.
Please note that any additional services are subject to availability and may not be available at all times. We will do our best to communicate any limitations or restrictions on extra services when you book your appointment.
You can see our available extra services below, if you need something that is out of the list, please let us know in advance.
Are you busy and tired of trying to keep up with the never-ending cleaning tasks around the house? Do you feel like you’re constantly chasing after dust and dirt, only to have it reappear moments later? Well, it’s time to take a break and let us take care of your house cleaning needs. So, what are you waiting for? Contact us today!
Lorhany’s House Cleaning Services follows safe and hygienic practices to clean your home. Making happy customers and cleaning homes since 2009.
